(IT Tech/Engineer) This Systems Engineer in Northwest Indiana dove into IT in 2018 as a NOC Technician (Network Operations Center) ensuring excellent customer service for end-users while managing SonicWall and Sophos firewalls, VPN deployments, HP & Cisco switches, PBX IP phones, and Windows server and desktop hardware and software. Focus shifted to LAN support and technologies including IP cameras, wireless radios, network switches, and unique technologies like doppler radars, remote…