Customer Support Archives -

Call Center Tech w/ Network Admin Skils

(Technician/Administrator) This Retail Sales Manager turned IT Technician has had his share of experiences since 2018. Best suited for Help Desk/Call Center support work, our candidate is very disciplined and structured even in high-stress situations. A DeVry graduate with a degree in Network Communication Management, Cisco Networking, (and an Associates in Electronics) he is looking to find a position that allows him to blend his customer service skills with his…

IT System Administrator

(IT Admin/Manager) 25yrs of advanced networking, troubleshooting, PowerShell, Python, System Admin, Hardware Management and Account management sum up the skills of this candidate. Capable of managing data communications across WAN, Internet and remote access servers, managing database technologies, experienced in SharePoint and MS365 on-prem to cloud migrations, and skilled at coordinating with multiple vendors and departments, this candidate is ready for a new challenge! #p-126917

Systems Admin & IT Support

(IT Technician, IT admin, Helpdesk) After a couple years in retail, this candidate jumped into a Tech Support in public education maintaining and upgrading hardware, software, and user accounts for hundreds of users and devices. More recently, responsibilities have included managing and resolving helpdesk tickets at a financial institution where this candidate expanded into examining, documenting and remediating IT vulnerabilities. Wired to interact with others, this candidate is a great…

Systems Admin w/ DELL EMC

(IT Admin) With a Bachelor's degree in Informatics and related coursework/training in databases, web-based programming (HTML), Java, Digital Multimedia, Networking and Digital Forensic Science, this candidate's most valuable asset is his EMC2/Dell EMC certification and specialization. Starting as a computer specialist/tech in the public sector (public education), this candidate moved into a Dell EMC Customer Engineer role performing break-fix services for Dell EMC equipment for over 150 customers including Kohl's,…