Systems Admin & IT Support
(IT Technician, IT admin, Helpdesk) After a couple years in retail, this candidate jumped into a Tech Support in public education maintaining and upgrading hardware, software, and user accounts for hundreds of users and devices. More recently, responsibilities have included managing and resolving helpdesk tickets at a financial institution where this candidate expanded into examining, documenting and remediating IT vulnerabilities. Wired to interact with others, this candidate is a great…