IT Manager

Location: South Bend
Job Type: Direct Hire
Remote: No Remote
ID: j-13268

IT MANAGER

SUMMARY: Overseeing the IT department for the corporate office, remote locations, and other technical operations within the organization. Identifying the organization’s IT needs, adding updates and enhancements to current computer systems and ensuring employees’ technical issues are resolved efficiently.

This position also oversees the department responsible for creating the daily airtime log for each television station.

RESPONSIBILITES:

  • Leads development and implementation processes for the organization’s IT systems and department
  • Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
  • Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
  • Oversees security of systems, networks, and enterprise information
  • Facilitates IT security audits or investigations
  • Develops and maintains relationships with external IT vendors and service providers
  • Coordinates multisite IT systems
  • Support for all corporate software applications: Microsoft Office, Raisers Edge (fundraising), WideOrbit (broadcast software), MS Business Central (accounting), Microsoft Exchange, Microsoft 365 and others.
  • Responsible for Virtual Host Servers, Windows Servers, Virtual Servers, QNAP storage units
  • Responsible for all data backups
  • Interview, hire and train new staff members
  • Currently responsible for a team of 4
  • Conducts employee performance evaluations that are timely and constructive
  • Performs other related duties as assigned.

REQUIRED SKILLS/ABILITIES: 

  • Excellent verbal and written communication skills
  • Proficient in latest technology for IT systems and management
  • Proficient in Microsoft Office Suite or related software
  • Excellent organizational skills and attention to detail
  • Excellent analytical and management skills
  • Excellent interpersonal skills
  • Thorough understanding of IT and practical applications to support the company’s goals
  • Ability to lead and teach others
  • Ability to explain highly technical concepts in simple terms
  • Knowledge of best computer security practices

EXPERIENCE

  • Bachelors degree in Computer Science. A master’s degree may serve as a substitute for some experience
  • At least 10 years in information technology
  • At least 5 years of experience managing an IT department
  • Experience with Raisers Edge, WideOrbit or Business Central is helpful but not required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to see, talk or hear. The employee frequently is required to use hands or fingers. This position is performed in a seated upright position. The employee is occasionally required to stand, walk, sit, stoop, reach with hands and arms, and lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.