(Manager/Administrator) Knowledgeable and proficient results-oriented Help Desk Manager/System Administrator/Information Technology Specialist with years of demonstrated success in designing and supporting networks, hardware systems both on-prem and in the cloud while supporting the end user with an emphasis on administration and technical analysis of multi-client operations. Am an enthusiastic professional with a deserved reputation for delivering technology and procedure driven solutions on time and with an eye on increasing system reliability, improving performance and reducing system inefficiencies in adverse situations. This candidate is looking forward to the challenge and opportunity of expanding skills and areas of expertise as he grows within a great company. Skills include: Help Desk Management; Systems Admin; Ticket Management; End-user Support; Windows Server/Desktop; Active Directory; Azure; Multilingual; Training; Windows Domain Management; VoIP Management; Mac OS Support; Android OS Support; Problem Solving; Client Relationship; Vendor Relationship; Marketing Development (Print & Web)…and much more! #p-115235